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Features of Horizzon's Frontline Support System:
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 Flexibility in timing. Availability may be upgraded by purchasing Premier Plus support.
24x7 Web Self Service site for self help, ticket submission and to check ticket status.
Communication methods include Web, Email and Phone.
Access to latest product version, releases and maintenance upgrades via vendor support site.
Access to all product patches, fixes, releases of owned via the web, with current support contract ID.
Onsite Services, if required. |
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